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Information we think might help you to better navigate our web store.

Fabric Care

We use the finest fabrics to make our clothes. All our clothes have washing and care recommendations. We highly recommend dry clean only.

Most can be machine washed at 40° degrees. Once you've washed your garment, reshape it while it's damp by holding the side seams together and shaking the garment, then drying it flat.

Payment

Payment methods accepted:

Visa, MasterCard, American Express, JCB, Discover, and Diners Club.

PayPal.

Please contact us at: Hello@delfinabalda.com

Sales Tax

Items sold within New York State are subject to NY Sales Tax.

Privacy

No customer information will be shared with any third party. 

For U.S. Domestic Orders processed by 12:00 pm ship within 3-7 business days. Orders are processed Monday – Friday, excluding Holidays.

Standard 3-7 day shipping - $10.00

International shipping - $45.00

Free shipping on all orders over $250.00

Delays

Delfina Balda is not responsible for unexpected shipping delays such as severe weather, natural disasters etc., which may lengthen estimated delivery times.

Once you have received your order, you have 7 days to make a return. You have to follow these steps:

1. Send an email to hello@delfinabalda.com with your order number, the reference (s) you want to send back and the reason.

2. Once the return is accepted, you will receive an email with the prepaid return label and the return invoice that you have to print and attach to your package.

3. The returned articles should be packaged in original condition with the original labels. The product must be in perfect conditions and the original labels need to be included.

4. All sales items are final.

*Original shipping costs are not refunded.

If you want to make an exchange for another size, you will need to make a return and place a new order. Please, email us at hello@delfinabalda.com to get a refund on the shipping costs that may be added to your second order.

International orders are subject to additional fees that we cannot control or change due to foreign and bank fees.

International shipping is flat rate US $45.00

International shipping varies per order depending on destination and size of package. 

Bank Conversion Fees

For international orders, some banks may charge additional fees for converting to supported currencies. 

Foreign Transaction Fees

Foreign transaction fees may apply. 

For more information regarding the status of an order please contact us by email at: hello@delfinabalda.com

For further help and additional information please contact us at: hello@delfinabalda.com.